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Articles filed under "Air Cargo"

Moving West With Air General’s Newest Station - SLC

Published February 1, 2017    Tagged: Air Cargo, Domestic, Alaska Air, American Airlines, United Airlines, New Customer, New Facility, Startup

SLC 2017 Startup With Team

We are absolutely delighted to announce that Air General is pushing further west into new territory with the award of cargo handling contracts for Alaska Air, United Cargo and American Cargo in Salt Lake City, Utah!

We will be subleasing the same warehouse space that these three carriers are currently handled in at SLC. The current supplier TAC Air is exiting the cargo handling business but retaining their ramp handling and FBO operations in SLC.

The acquisition of this new city to our network came about, as often happens, because the carriers contacted Air General with a call for help as their current provider could not meet their expectations. In each case, these suppliers contacted Air General because of our record of achievement with them in other airports. This is a great testament to our ladies and gentlemen in the field who work so hard to provide a superior service to our customers.

This will be the 13th city we serve for Alaska Cargo (we recently opened DFW for them!), the 14th for United Cargo since we recently added IND for them and the 17th for American Cargo!

While it seemed at first that it might be a “turnkey” operation with a warehouse already configured and in decent working order and a staff from the former supplier already in place, we know from our experience to always “expect the unexpected!”

Terry Hennessey, Properties and Implementation Manager began immediately to negotiate a sublease from the prior service provider, TAC Air. As often happens, difficulties in obtaining proper information about the lease, equipment availability, and tonnage data caused delays. Gabe Rodriguez, Regional Director began to organize his Transition Team but faced similar concerns with confidentiality issues, TAC Air people leaving before we could ask them to join our team and serious ID badging restrictions.

Despite the obstacles that would create havoc for any Project Manager, Gabe has pulled together a full station opening in minimal time on Saturday night into Sunday with the assistance of Terry, Chris Kubasko, Steve McCombs and Ali Alawi.

Kelly Feeney from United Cargo has been a fabulous support and was instrumental in arranging travel for three new hires to train for two weeks with Mike Hall and Rana Hudgins on UA UC360 at our BNA facility.

New hires are very excited about starting their jobs with Air General. They worked long hours on Saturday to help clean and organize the office and warehouse.

Others on station on Day One to support the startup include Doug Colvin, Brandi Gebhardt and Greg Jones from United, JohnCarlo Martinez from American and Tony Dimeglio from Alaska Air Cargo.

The newest station in our network is projected to handle 600,000 pounds monthly plus another 59,000 pounds of passthrough mail from American Cargo.

Air General Welcomes IND!

Published December 5, 2016    Tagged: Air Cargo, Domestic, United Airlines, New Customer, New Facility, Startup

IND 1

Air General is pleased to announce the opening of IND and would like to thank everyone for their support as we have officially started cargo handling for United Airlines in Indianapolis, IN IND!

Many thanks to the transition teams: Ernie Ramierez/MCO, Eric Joseph/MSY, Dottie Flannery/STL and Frank Meier/SDF are also here tthis week in IND to assist the new staff and new Station Manager Randy Fancher make this a successful start up. Mike Hall/BNA and Kimi Aiello/MCO will be in IND next week to continue the support.

Please join us in wishing IND Station Manager Matt Holden and all the IND staff the best of luck in their new operation!

IND 1

United Airlines Names Air General its Global Service Partner of the Year for 2015

Published February 22, 2016    Tagged: Air Cargo, Awards, Corporate, Domestic, United Airlines

UA

In February 2016, United Airlines Cargo named Air General it’s Global Service Partner Of The Year for 2015, a prestigious cargo achievement award given to only one cargo handler each year.

Air General’s commitment to quality has truly shown through, as we were named out of a large pool of companies that handle cargo for United world wide at hundreds of destinations.

Congratulations to all of our wonderful employees who made this award reality and to all 13 of our stations that manage cargo for United:
AUS, BNA, CLE, DCA, DTW, FLL, MCI,MCO, MSP, MSY, SDF, STL, TPA

UA MGR
Air General’s United Cargo Team at the 2016 Air General Station Managers Meeting in Orlando, FL

AUS UA Receives Line Station of the year Award 2015

Published February 16, 2016    Tagged: Air Cargo, Awards, Domestic, United Airlines

AUS UA

After Air General was named the United Airlines Cargo 2015 Global Service Partner of the year, United had another surprise in store for Air General’s Austin, TX (AUS) station.

Brandi Gephardt, AUS UA regional, had a special surprise to deliver on her quarterly visit to AUS. She presented the AUS team with the Line Station of the Year 2015 for UA!

Station Manager Jay Johnson remarked “that this could not been achieved without the dedication and hard work of a wonderful group of individuals here in AUS.”

AUS UA Award

United Airlines Partners with Air General to Operate in Five New Cities

Published July 1, 2013    Tagged: Air Cargo, Domestic, United Airlines, New Facility, Startup

Over the past several months United Cargo has awarded cargo handling contracts to Air General in FLL, MSP, CLE, MCI and AUS.
Air General assumed the FLL operation on October 15th, 2012 providing Air Canada with service in that city as well.  A very successful start-up in MSP followed, which also included US Airways.  Air General handles American Airlines company mail in MSP as well.

Air General opened CLE, a former Continental Airlines hub, on February 25th.  Customer feedback about the smooth transition has been extremely positive.  The same smooth and seamless transition was repeated for the grand opening of Kansas City (MCI) on April 1.  Air General also represents Delta Cargo, US Airways, Frontier Airlines and Alaska Airways in MCI. Most recently, Air General opened the third Texas location, AUS, in June 17th for UA and will add JetBlue at the end of July.

Air General Brings Quality and Experience to Cargo Handling in Kansas City effective April 1, 2013

Published April 1, 2013    Tagged: Air Cargo, Domestic, Alaska Air, Frontier, Sun Country, United Airlines, US Airways, New Customer, New Facility, Startup

Air General is pleased to announce they now provide cargo handling services at Kansas City International Airport (MCI) effective April 1, 2013 for United Cargo, Alaska Airlines, Frontier Airlines, US Airways and Delta Airlines.

Since 1961, Air General’s family-owned organization has provided consistently high-quality cargo handling delivered by dedicated people focused on customer service excellence. They look forward to a long and productive partnership in MCI, providing fast, secure and reliable cargo handling service to all their customers.

United Cargo partners with Air General to open former hub in Cleveland

Published February 25, 2013    Tagged: Air Cargo, Domestic, United Airlines, New Facility, Startup

Air General started operations in the United Airlines warehouse and is providing cargo handling operations in Cleveland (CLE) a former Continental Airlines hub, on February 25th. United operates over 200 flights per day out of Cleveland. Air General is providing cargo handling services for United as well as for US Airways. Customer feedback about the smooth transition has been extremely positive.

AGI Open for Business in MSP with United, US Airways & Frontier; later adds Icelandair & Sun Country

Published January 22, 2013    Tagged: Air Cargo, Domestic, Frontier, Sun Country, United Airlines, US Airways, International, Icelandair, New Customer, New Facility

United Cargo, US Airways and Frontier Airlines transitioned to Air General cargo handling in MSP on January 22nd 2013. Air General is providing cargo services from the former United warehouse as well as providing mail handling services out of the US Postal Service airport facility.  We also handle AA company mail. In June we added our first contracts with Icelandair and Sun Country.  The main commodity imported from Icelandair is fresh fish, which is then transported via Sun Country to other areas of the country.

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