Passenger Handling Services:
- Passenger & Baggage Check-In
- Gate & Boarding
- Baggage Services
- Airport Lounge Staffing
- Unaccompanied Minors and Special Handling Assist
- VIP Meet & Greet
- Departure Control
- Emergency Response
Passenger Service Staff:
- Excellent communication skills
- Superior problem solving capabilities
- Ability to respond well to difficult situations
- Emotional resilience, able to handle pressure and meet timelines for a safe and punctual aircraft departure
- Willingness to take ownership of a situation and be accountable for results
Our training is adaptable to customer requirements and our clearly defined performance measures are examined daily and contribute to
consistent delivery of results.
We challenge our people to continuously differentiate themselves from other service providers
by embracing our Standards of Excellence.
Our staff members offer passengers our Gold-Standard.